Privacy Policy


Effective Date: June 03, 2026Contact Email: contact@smoke-gear.comBusiness Address: Room 301, Block A, Mingrengang Maker Center, No.8 Zhenglong South District, Matian Subdistrict, Guangming District, Shenzhen, Guangdong, China

  1. Introduction
    Smoke-Gear respects the privacy of all visitors and customers shopping at smoke-gear.com. This Privacy Policy explains how we collect, use, store and protect your personal information, and describes your legal rights regarding your data under global privacy regulations including GDPR and CCPA. By accessing and placing orders on our website, you agree to the practices outlined in this policy.
  2. Information We Collect
    We gather two categories of information from users:
    2.1 Personal Identifiable Information (collected voluntarily at checkout/contact)

Full name, shipping address, postal code
Email address, contact phone number
Order history, product purchase records
Payment related data (processed securely by third-party payment providers; we do not store full credit card numbers on our server)

2.2 Automatically Collected Technical Data

Visitor IP address, device type, browser information
Website browsing track, page access records, cookie data

IP addresses are logged mainly for fraud prevention and website security monitoring only.

  1. How We Use Your Personal Data
    All collected information is used strictly for below legitimate purposes only:

Process your placed orders, arrange warehouse packing and logistics delivery
Send order updates, shipping tracking and after-sales notice via email
Reply your inquiry, return/RMA application and customer support requests
Improve website functions, product selection and shopping experience via data analysis
Send optional promotional emails (you can unsubscribe anytime if no longer needed)

We never use your private information for illegal purposes.

  1. Information Sharing & Third Parties
    Smoke-Gear will NEVER sell, rent or trade your personal information to irrelevant third-party companies or individuals under any circumstances.Limited data sharing only happens with necessary service partners to fulfill your order:

Authorized payment gateway providers for secure checkout
International courier companies for parcel delivery (only necessary delivery address info shared)
Google Analytics for anonymous website traffic statistics (no individual private info disclosed)

  1. Cookies Policy
    Our site uses standard browser cookies to remember your shopping cart, browsing preference and improve page loading experience. You may disable cookies via your browser settings anytime, but partial website functions may be affected after disabling.
  2. Data Storage & Retention Period
    We keep your order and personal information for 5 years after your last transaction for after-sale service, tax and dispute checking; once the retention period expires, we will securely delete or anonymize your private data. All customer data is stored on encrypted secure servers with access restriction.
  3. Your Legal Privacy Rights
    You have full rights to apply via our official email contact@smoke-gear.com for:

Access the personal data we stored about you
Correct wrong or incomplete personal information
Request full deletion of your customer data and order records
Opt out of our future marketing emails permanentlyWe will finish your data request within 10 working days after identity verification.

  1. Children Protection
    Our website products are intended only for adult customers aged 21 and above. If we confirm any personal data collected belongs to users under 18 years old, we will delete related information immediately without delay.
  2. Policy Revision Update
    We reserve the right to update this Privacy Policy occasionally. Revised content will be posted on this page with updated effective date, continued site browsing equals acceptance of the latest policy.
  3. Privacy Inquiries
    For all privacy-related questions or data requests, please email us at: contact@smoke-gear.com